Repairs and warranty cases

We always try to deliver flawless products. Despite proper use, a product may be defective or have malfunctions. If you wish to return an item due to a warranty claim, it is our goal to keep the effort as low as possible.


  1. Fill out form
  2. Wait for confirmation email with RMA / ticket number
  3. Packing and addressing articles
  4. Return shipping or personal return
  5. Repair, replacement or credit note

Product information

Please indicate the order or invoice number.
Please indicate the name of the manufacturer.
Please indicate the name of the product.
Please indicate the serial number of the device.
A detailed description of the error allows the RMA to be processed quickly.
Note: Please insert images / documents as a link in the error description.


Please provide a telephone number. Format: +41 41 748 17 77